Home/Picnic Backpacks/4 Person
Deluxe Picnic Backpack Hamper for Four People with Matching Picnic Blanket
£63.99
- Brand: Greenfield Collection
Returns Policy
Within 30 Days of Purchase
Our products are manufactured to the highest quality standards. In the unlikely event goods are found to be faulty within 30 days of purchase please feel free to return them for a full refund or replacement. We do require that you email us prior to returning the goods. We are unable to provide this service for products where faults have been caused by accident, neglect, misuse or normal wear and tear.
Beyond 30 Days
You have the right to return a faulty item within a reasonable period of time. We do require that you email us prior to returning the goods. In order to ensure that the return can be processed, please keep all the warranty information that accompanies your item. This will be needed should there be a fault. We are unable to accept products that are outside their warranty period.
In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. If you choose to return the item to us, please follow the instructions below.
Return Instructions
Please ensure that you contact us prior to returning products to ensure that your return is dealt with as efficiently as possible. Without prior notification, we cannot guarantee that the return will be processed.
If for any reason you need to return a product, please follow the following steps to ensure that it is dealt with as efficiently as possible:
Please include a note detailing the reason for return. This must include your order number, which you will be able to find on the original paperwork that you received with the order or in Your Account linked to from on the top menu bar of any page.
Wrap the item securely in its original packaging (if possible) with all warranty cards, licences, manuals and accessories. This is very important.
Send the package to the address below:Picnicware.co.uk,
The Runway,
Christchurch,
Dorset BH23 4FL.
We will notify you via e-mail when we have processed your return. This may take up to three weeks, although in most cases your return will be processed much sooner.
For your protection we recommend that you use a recorded-delivery service if the value of the return is more than £50, as we are unable to take responsibility of goods until they are received by us.
Order cancellations
By law, customers located in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. Where you would like to do this, please follow the instructions that were included when the product was delivered. Alternatively please email us beforehand at returns. We regret that If these steps are not followed, we will be unable to process the return request.
Please Note: In order to use this service, the product must be complete, unused and in “as new” condition. It must be returned with the original packaging and include all components not omitting chargers, adaptors, accessories and manuals. Software must be sealed and any free gifts received with the product must also be returned.
Your Statuatory Rights are not affected by our Returns Policy.
Delivery Discrepancies/Damaged in Transit
Please check orders carefully on receiving them. If you receive an order that has been damaged in transit or if there are any order discrepancies, we will make every effort to resolve these as soon as possible for you. We do however require that you inform us within 72hrs of receiving the goods. If we are not notified within this period, we reserve the right not to process the return.
International Delivery
Currently we are unable to accept orders that require delivery to a Non-UK address. In addition we are unable to accept payments from payment cards that are not registered to a UK address.
This is a feature that we are looking to add in the future and we are sorry for any inconvenience this may cause.
Delivery Costs
- Free Delivery
- FREE
- Free Delivery on All UK Orders
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- Priority Delivery
- £2.95
- Delivery within 1-2 Days
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- Expedited Delivery
- £4.95
- Next Day Delivery
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More delivery information Click Here
KenM Sutton – :
We’ve used this now on several occasions and its been great. It has everything (except grub) you need for a superior picnic. Tablecloth, napkins etc. We’ve added couple of things – wine glass holder spikes (from National Trust) for not spilling your wine on uneven ground, beakers when we don’t need 4 wine glasses (for the coffee in a flask in one of the side pockets – wine in other one). Thought at first no cork puller for wine bottle, but there it was – overlooked. If you pack soft food, it will be best in a plastic box as being against your back, if you walk a distance it may get a bit squashed. Cool/hot compartments work well. We love it. So much easier than clutching a wicker hamper in your hand. Its comfortable too!
Picnicware Customer – :
I bought this item as I had a champagne picnic planned to celebrate a 30th birthday.
The item arrived promptly but unfortunately on opening it I found two of the wines glasses broken from the stem that had been snapped off from the base. I suspect from transit. I emailed picnicware and there was no quibble two replacement glasses were sent and received by the end of the same week free of charge.
The picnic has since taken place and I am thoroughly pleased with this purchase and would recommend to anyone wanting a hassle free picnic to purchase one. The contents are of good quality, there is more space than what appears at the back of the rucksack for food and the bottle holders on the sides kept our drinks very cool on the hot day that it was.
Overall very pleased with this purchase.
MR IAN GRIERSON – :
Excellent quality. Very well designed. Attractive and robust. Lightweight and it has been very well received as a present for my daughter.
Catherine Ross – :
Much better quality than I imagined and would recommend this to any body who enjoys the finer things in life
Barry Surplice – :
Excellent design and well kitted out.
Picnicware Customer – :
Lovely. Given as a gift. But tempted to order one more for ourselves. It is packed full of all sorts of good quality bits and bobs. Even a little salt and pepper set. The zips are a bit stiff, but that’s probably due to newness and hopefully will become more flexible with use. Very pleased and would recommend.
Picnicware Customer – :
I bought this for my parents. I was a little concerned before it arrived that it would prove to be heavy and therefore impractical for taking on a walk. This was not the case, and the rucksack is easily manageable and comfortable to carry. The products inside the rucksack are of a good quality and attractive, and there is everything that you would need provided. My parents were thrilled by it and I would recommend it.
Picnicware Customer – :
Great picnic back pack. Flask is very good and can keep ice in it for 24hrs (or ready made gin and tonic), especially when stowed in the side holder. Other side holder was able to keep a bottle of wine nice and cool. If its for just two of you, then just leave out the stuff you don’t need, you’ll have plenty of room that way. Even so, taken it out with my two kids and was fine. Watch out for the knives, especially when you reach in. They are sharp! Only issues was one of the plastic “glasses” base came of, but easily glued back on. the other being the two straps, which I assume is to hold a picnic blanket, are inside the front pouch. Which means you cant use close it if you use the straps. All in all, a good buy.
Picnicware Customer – :
We’ve had one of these for some time and bought this one for our daughter and her family for Christmas. They are great for picnics on the beach on holiday, and taking on walks. Comfortable to carry and able to carry lunch for many more people than suggested by the name. We pack lunch for 6 adults and 3 kids in our 2 person version when we go to the beach. Good quality and good looking.